Friday, October 15, 2010

Keep Tabs On Your Worker Activities With A Desktop Remote Monitoring Service

Countless studies have revealed that a majority of employees who have access to the internet during their workday spend a lot of time conducting non-work related web browsing at the expense of their employer. The result is hours upon hours of lost production and potential profits. But there is a way to effectively increase production and it comes in the form of a desktop remote monitoring service.

You may have tried various tools and tactics to keep your employees on track, only to find that you were wasting your money. Cutting internet access is probably not an option. Using internet filtering services may block websites that your employees need to access to do their jobs. Restricting access to the internet is too costly and time consuming.

Your next choice may be a desktop remote monitoring service. With this type of service, professionals are able to monitor how much time your employees are devoting to being productive and how much time they are spending doing non-work related activities on the internet. Additionally, these services also monitor when your employees access websites that can be harmful to your network or if they are potentially leaking confidential data.

There are many tools available to choose from. Some things that a business owner needs to consider are the cost of the services, what is monitored, and how the data that is being monitored is accessed. Monitoring internet usage can be a full time job for one or more people, so the employer also needs to think about the additional manpower and resources that will be needed.

Remote monitoring software prices have dropped considerable over the years as technology has become more affordable. Some basic software can be found online for free, while other advanced programs can be quite expensive. Outsourcing to an online service gives you freedom from worrying about purchasing the programs, software licenses, or upgrades.

The business owner will also have to decide on what they want to be monitored. This can range from simply monitoring what web pages are accessed and by who to detailed reports of how much time is spent on each web domain. Some advanced programs can even monitor keystrokes and all email traffic for employers to monitor the security of their network.

They will also have to determine what kind of techniques they want to use to monitor the data. Online services offer the ability to have data monitored from remote locations. The benefit of this is that more people from a monitoring company can filter through much more data for a lower cost than on-site monitoring office. On the other hand, this may expose the confidential data of your company to the outside world. In house defeat this negative aspect, but are much more expensive.

No matter what software package of service that you ultimately choose, you have a legal obligation to inform your employees that you are monitoring their activities. Otherwise, you could be breaking the law and be punished with lawsuits, fines, or imprisonment. The most effective way to make them aware of the monitoring is to have your employees sign documentation that they acknowledge and consent to the monitoring.

Using a desktop remote monitoring service is a highly effective way of increasing productivity. It allows employers the ability to keep tabs of their employees while they are working at computers throughout the work center. In most cases, the cost of these services is offset by the amount of profits that can be regained by the increase in productivity.

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